Terms & Conditions

Definitions
Call means the establishment of a connection between the customer and a called party.

Calling account

1. Means an account together with the account number issued by the company under this agreement for the use with this service.
2. Account number means a number issued by the company to the customer for the use of these services.
3. Customer means the person to whom the calling account is issued.
4. Pin means the personal identification number issued to the customer by the company.
5. The company means The provider of the calling account and services as referenced In these terms and conditions.

Service
Subject: to terms and of this agreement: The company will provide the customer with a calling account and the various services available on the calling account as selected by the customer.

Charges and payment

1. The customer must be the liable for charges arising form calls made by any person using the calling account.
2. Call charges will be calculated in accordance with the company’s tariff from time to time which is available on line or on request to customer care. Printed price list must be checked against online tariff.
3. Calls charges must accrue from data on which the customer commences use of this service.
4. The company will require charges to be prepaid unless otherwise agreed. Prepayment can be made from time to time by credit/debit card .Any prepayment will not be available for use until such payment is cleared or authorized.
5. The customer shall not be responsible for charges arising from calls after the company has received notification or termination of loss or theft. The method of notification is email or customer care number. The customer will be responsible for charges arising from calls made until one hour after the office is notified

Service
The customer undertakes:

1. To use this services in accordance with the company’s reasonable written instructions may be given from time to time.
2. Not to use this service: to send a communication which is offensive, abusive, indecent obscene or menacing ,which may cause annoyance ,inconvenience or needless anxiety to anyone or to violate or infringe the rights of any person.
3. The company reserves the right to transfer or assign all part of this contract to another person.

Ownership
The calling account will at all times remain the property of the company and shall be returned on forthwith on demand.

The company’s rights

1. The company shall be entitled at any time the account number or any other name ,number or code issued by the company as part of this service
2. This service my be suspended at the company’s sole discretion where it has reasonable cause to do so

Liability

1. The company will only be liable to the customer as a result of its breach of this agreement of its negligence up to the amount remaining prepaid of the calling account at the time of act or omission causing the breach or negligence
2. Notwithstanding anything else in this agreement The company shall not be liable to the customer for harm to business lost revenues loss of anticipated savings, lost profits indirect consequential or special losses regardless of the form of action arising in connection with this agreement whether in contract fort or strict liability including and including with out limitation, negligence of any kind whether active or passive
3. The company will not be liable for any loss damages or inconvenience suffered by the customer as a result of any suspension or termination of this service
4. Nothing in this agreement shall serve to limit either party’s liability in respect of personnel injury cause by or arising form that party’s negligence.

Termination

• This agreement will remain in force until terminated by either party:
• On not less that seven (7) days notice in writing or
• Immediately if, the other party has committed a material breach of this agreement which is incapable of remedy: or
• Immediately if, the other party is subject to bankruptcy or equivalent proceeding or becomes insolvent or makes any arrangement or composition with or assignment of the benefit of creditors or if any of it’s essences are subject to any seizure or if it goes in to liquidation either voluntary or compulsory or if a receiver or administrator is appointed over any of its assets or business

Effects of termination

1. Termination of this agreement will be without prejudice to the rights and obligations of the parties accruing prior to such termination.
2. If the company terminates this agreement with termination clause or the customer terminates this agreement with accordance with termination clause the company will refund to the customer any amount which has been prepaid and is not accounted for by charges up to the date of termination

Refund Policy
Gencom Technlogies Ltd 7 Day Money Back Refund Policy. We want our customers to feel confident, safe and secure when ordering from our website. We offer 7 days money back guarantee if you are not satisfied with your purchase. Gencom Tel offers full refund of the remaining credit on our account excluding any credit for free calls, any time you would like to stop using the service.

Offers
For all current offers and terms & condition please visit our website frequently

General

1. Neither party shall be liable for any breach of obligations including any delay or failure in performance in any part of this agreement to the extent that such breach is caused by case beyond the party’s reasonable control
2. If any provision of this agreement shall be invalid, illegal unenforceable in any respect the validity, legality enforceability of the remaining provisions shall not in any way be effected or impaired 3. this agreement and bodies all the term as agreed between the parties relating to provision of calling account contemplated by it and supersedes all previous agreements ,representations ,assurance and arrangements between the parties.
3. No waiver by either party for any failure by the other to observe or perform any provision of the agreement shall be deemed of waiver of any proceeding succeeding or continuing breach of such provision of any other provision of this agreement.
4. Words in the singular shall be construed including words in the plural an d vice versa reference in this agreement to clauses are and references to the company include references to its successor in title and assigns.